Orders and Returns

DELIVERY

 

Free shipping on orders above AED 150, a delivery charge of AED 30 applies if your order is below this amount.

The cutoff times of the orders is 4:00 pm

 

 

Delivery Schedule*:

Dubai, Sharjah and Ajman: Next working day delivery if order is placed before 4:00pm

Abu Dhabi: Sunday and Wednesday. Ras Al Khaimah: Every Thursday

Al Ain: Saturday and Tuesday. Umm Al Quwain: Every 2 days

Delivery area is within city limits and subject to approval otherwise.

Area Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Dubai X X X X X X  
Sharjah X X X X X X  
Ajman X X X X X X  
Abu Dhabi   X     X    
Ras Al Khaimah           X  
Al Ain X     X      
Umm Al Quwain Every Two Days  

 

Order to other locations can be accommodated depending on truck availability, please contact us for information.

 

*Delivery area is within city limits and subject to approval otherwise.

 

The prices mentioned on the website includes 5% VAT.

The delivery schedule is subject to change on public holidays.

 

RETURNS POLICY

 

Returns will only be accepted in case of defective noted at delivery time and shall be replaced within 48 working hours (upon approval of after sales service).

Products on SALE cannot be exchaged or retunerd.

 

 

REFUND POLICY

 

Refunds will only be issued if the returned product is out of stock to be replaced (upon approval of after sales service).