Orders and Returns

DELIVERY

 

Free shipping on orders above AED 200, a delivery charge of AED 30 applies if your order is below this amount.

 

Orders placed until 4pm will be delivered next day, after that will be in 48 hours.

 

Delivery Schedule*:

 

Delivery Schedule after verification and confirmation of the order:

Dubai, Sharjah and Ajman: up to 3 working days after order is placed

Abu Dhabi: Every Saturday

Al Ain: Every Tuesday

 

Order to other locations can be accommodated depending on truck availability, please contact us for information.

 

*The prices mentioned on the website includes 5% VAT.

*Delivery area is within city limits and subject to approval otherwise.

 

 

RETURNS POLICY

 

Returns will only be accepted in case of defective noted at delivery time and shall be replaced within 48 working hours (upon approval of after sales service).

 

 

REFUND POLICY

 

Refunds will only be issued if the returned product is out of stock to be replaced (upon approval of after sales service).